Our Sincere Apology: An Update on Pending Orders

Dear Valued Customers,

We are writing to address a situation that has deeply troubled us in recent times. Over the last 90 days, some of your orders have been affected by technical errors and conflicts with our shipping partners, causing delays and frustration. We sincerely apologize for any inconvenience this may have caused.

As a small e-commerce website managed by just one person, we strive to provide the best service possible. However, unforeseen challenges can arise, and unfortunately, we have encountered such challenges recently. We understand that it has been difficult for us to respond to each and every query promptly, whether through email or WhatsApp.

We want to assure you that we are actively working to resolve these issues. By the 20th of this month, we aim to have all pending orders processed and shipped. Additionally, any orders that have been in processing for more than 15 days will be refunded promptly.

We understand the frustration and disappointment this may have caused, and we are deeply sorry for the inconvenience. Your satisfaction is our top priority, and we are committed to making things right.

Please bear with us a little longer, and we promise to fulfill your orders and provide the level of service you deserve.

Once again, we apologize for the inconvenience and thank you for your patience and understanding.

Sincerely,

Sagar
Unleashed Premium